IOCELL Networks NetDISK User Manual Network Direct Attached Storage / NDAS
Some other characters that have been confused are B and 8, S and 5, A and 4, H
and 4, X and Y, G and 6, two V’s and W.
4. My NDAS drive does not show up in "My Computer." What should I do?
Click on the NDAS device Management in your System tray and make sure
NDAS device is mounted. The status icon should be either Blue (Read/Write) or
Green (Read Only). If it is a black colored dot, then please go to the FAQ: "I’ve
installed my NDAS device and it shows up as a Black Dot."
If the NDAS device is mounted, open "Computer Management" by right-clicking
on "My Computer." Go to "Manage," then click on "Disk Management." Dismount
and remount the drive to clearly identify the device. Make sure the drive is
formatted. If it says “Not Intialized” or if you see “Unallocated” near the device,
follow the steps in Chapter 8 to format the drive.
If the drive is formatted, make sure it is using a structure that is recognized by
your computer. NTFS is standard for Windows computers, but another type of
operating system may have formatted the drive.
Be Careful! Formatting/Repartitioning will erase any data on the drive.
5. My NDAS Device suddenly became un-readable. Windows ask if I want to
format the drive! What happened?
It might just be a case of file system corruption. Mount the NDAS device to only
one Computer. Then open up Command Prompt and run "chkdsk" for the NDAS
device drive. Go to Start - Run - type in "cmd" without the quotation marks. Then,
if, for example your drive were mounted as Drive F, you would type in:
chkdsk F: /R
And press the enter key. Then allow chkdsk to try and fix any corruption.
6. I keep seeing a message that says the Recycle Bin on the NDAS Drive is
corrupted. How can I make it stop?
This happens when mulitple computers access the same bin. It remains a
mystery why this happens only to a small minority of NDAS users. Try disabling
the recycle bin so that the computers delete files immediately rather than storing
them in the Recycle Bin. This seems to happen most where there are XP
computers using the same drive as Vista or Windows 7 computers. If you do not
have much data on the drive, you can delete the original partition and reformat
the drive from the newest computer. This will adjust the permissions to the proper
UAC levels.
7. Many files and folders suddenly show a "write protected" error and cannot
write to the disk.
The permissions scheme may need to be reset. This kind of thing happened
more often on drives that were formatted by XP at some time then accessed by
newer computers running Windows 7 or Vista.
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