IOCELL Networks 351UNE Manual de usuario Pagina 70

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IOCELL Networks NetDISK User Manual Network Direct Attached Storage / NDAS
H. Make sure that your network adapter and router are compatible with the NDAS
connection. The NDAS connection uses a “layer 2” type protocol.
I. Power-cycle your switch/router.
J. If your NDAS Device uses the IDE or PATA style hard drive, make sure the
jumper pin is set to the Master Setting.
K. Can you remember if the NDAS PnP hint was the same as your NDAS ID? If
you entered the wrong ID you will not be able to connect to the drive.
L. Open your Network Adapter Properties and make sure the LPX Protocol is
installed and checked.
M. Allow the NDAS Device's MAC address through your Wireless Routers filter.
N. Don't rule out a bad hard drive. It happens. If the drive does not show up by
USB as well, it may be a failed disk.
For further help, please contact [email protected].
For European support, please visit http://www.iocellnetworks.com/support.
11.My computer takes too long to shutdown and boot up when the NDAS
Software is installed.
Now and then, some background processes take hold of the NDAS device and
do not allow shutdown or dismounting. They may also cause the computer to
boot slowly as they resume their activity on the external drive. Some of the
settings below have helped other users when this kind of thing happened.
-Anti-Virus program is accessing the drive (run Process Explorer to find it.)
-In Windows Device Manager Expand Disk Drives, Right Click the NDAS Drive
and choose properties, Select Policies tab, choose "Optimize for quick removal"
-Remove the NDAS drive from System Recovery restore points (Control Panel;
System Properties; System Protection)
-Remove the NDAS drive from search indexing
(Control Panel; Indexing Options; remove N drive)
Some of these options may help, but there may be other things using the drive
that are not known to you even though you do not see any programs running.
NDAS software version 3.7x will force the drive to dismount if you click the retry
button 6 time.
12.“Dismounting the NDAS Device Failed. Applications are using the NDAS
device..” But there is nothing using the drive.
When you get this type of error message it means something is grabbing a hold
of your NDAS Drive in the background. A way to find out which program is
causing it is with a program called Process Explorer.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Download this and double click this program then do a search by handle, (click
the little binoculars) and type in your NDAS drive letter follow by a ":"
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